Terms of service

📄 Terms of Service – CLDFIT

OVERVIEW

This website is operated by CLDFIT. Throughout the site, the terms “we”, “us” and “our” refer to CLDFIT. CLDFIT offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or purchasing from our site, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our site. If you do not agree to all terms, you may not access the site or use any services. Continued use of our site constitutes your acceptance of any future changes or updates to these terms.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform allowing us to sell our products and services.


1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of the legal age in your jurisdiction, or have consent from a guardian to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your use of the Service.


2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.
Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card data is always encrypted during transmission.


3. ACCURACY OF INFORMATION

We strive to provide accurate, complete, and timely content, but we are not liable if any information is incorrect or outdated. Use of our content is at your own risk.


4. MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.
We may update or discontinue products, services, or parts of the site without obligation to notify in advance.


5. PRODUCTS OR SERVICES

Some products may be available exclusively online and in limited quantities. All purchases are subject to our Refund & Return Policy.
We reserve the right to limit sales or refuse orders at our discretion.


6. 📦 Shipping Policy – CLDFIT

🕹️ Exclusive Access & Pre-Drop Orders

Orders placed during an Exclusive Access or Pre-Drop launch are produced in limited batches.
Each item is crafted with care to reflect CLDFIT’s comfort, durability, and identity.

Due to the exclusive nature of these collections, shipping times may vary slightly.
Please note: Orders placed by ambassadors during Exclusive Access are part of a teaser phase and are shipped approximately 2 weeks before the official public drop. These early shipments help build hype and represent the brand before launch.

Once your order is fulfilled, you’ll receive a tracking number by email.
The estimated delivery time will be indicated directly on your tracking link.

We appreciate your patience — at CLDFIT, we take the time to do things right.


7. BILLING & ACCOUNT ACCURACY

We reserve the right to cancel or limit orders.
You agree to provide complete and accurate purchase and billing information at checkout.


8. OPTIONAL TOOLS

We may offer access to third-party tools or platforms. Your use of these tools is at your own risk and subject to their respective terms.


9. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for their content, terms, or practices.


10. USER FEEDBACK

Any comments, suggestions, or creative submissions you send to us may be used without obligation to compensate or respond. We value feedback but are not required to act on it.


11. PERSONAL INFORMATION

Submission of personal data through our store is governed by our Privacy Policy.


12. PROHIBITED USES

You agree not to use the site for any unlawful purposes or violate any third-party rights, including copyright, trademark, or personal privacy.


13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free access to the Service.
Use of this site and its content is at your own risk.


14. INDEMNIFICATION

You agree to indemnify and hold harmless CLDFIT, its owners, and affiliates from any claims related to your breach of these Terms.


15. GOVERNING LAW

These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada.


16. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of our site after any updates constitutes acceptance of those changes.


17. CONTACT INFORMATION

Questions about our Terms of Service can be sent to:
📩 cldfitofficial@gmail.com